Privacy Policy
Effective Date: September 25, 2024

At The SoundMan Professional DJ Services, your privacy is a priority. This privacy policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information in several ways, including when you:

  • Request our DJ or event services
  • Contact us via our website, email, or phone
  • Sign up for newsletters or complete forms

The types of personal information we may collect include:

  • Name, email address, and phone number
  • Mailing address and billing details
  • Event details (e.g., venue, date, and music preferences)
  • Any other personal information you provide voluntarily

2. How We Use Your Information

We use the information we collect to:

  • Provide and deliver our services to you
  • Process transactions and send invoices
  • Respond to inquiries and provide customer support
  • Improve our services and tailor our offerings to your needs
  • Send administrative messages, updates, and promotional content (with your consent)

3. How We Protect Your Information

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service providers: We may share information with trusted third-party service providers (e.g., payment processors) who assist us in delivering services.
  • Legal obligations: We may disclose information if required by law or in response to legal processes (e.g., subpoenas or court orders).

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and analyze usage. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request the deletion of your data, subject to legal retention requirements
  • Withdraw your consent for marketing communications at any time

To exercise any of these rights, please contact us at hello@thesoundman.ca or call us at 236-338-0333.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

The SoundMan Professional DJ Services
Email: hello@thesoundman.ca
Phone: 236-338-0333
Address: #203 - 2125 Burtch Road, Kelowna, BC, V1Y 8N1